【Fabric Description】

This light-filtering solar screen fabric is engineered with a dense 1% openness plain weave, offering a high level of privacy and glare reduction while still allowing a soft glow of natural light to enter the room. Composed of 30% Polyester and 70% PVC, the durable material is available in a range of clean neutral tones that suit any professional or residential space. The system is complemented by a curved valance with a matching fabric insert and a smooth beaded-chain mechanism, ensuring a sophisticated look and effortless control.

【New Innovative Design】

This model is distinguished by its fabric-wrapped curved shell, which matches the valance perfectly with the blind for a seamless, high-end appearance. It features a reliable beaded chain system that allows for steady and precise height adjustment to suit your lighting needs. This design combines the protective benefits of an enclosed headrail with the aesthetic appeal of a unified color scheme across the entire unit.

【Low-Maintenance】

The selection of quality materials is chosen for its practical performance, making the blind a reliable choice for long-term household use. For routine care, surface dust and light marks can generally be managed by lightly wiping with a damp cloth, which may reduce the need for deep cleaning. The unit is designed to maintain its functional and aesthetic integrity even in environments with frequent daily operation.

【Mounting Requirements】

Our customization service provides finished products measured from the outer ends of the curved shell for an accurate fit. Inside Mount installations require a window depth of at least 10cm, with the product width calculated as the window width minus 1cm. For Outside Mount, we typically recommend adding 20cm to both width and height to ensure adequate coverage of the window frame.

【Package Included】

Each package contains the customized roller blind pre-assembled within its matching fabric-covered curved shell. The accessory kit, which includes the mounting brackets and screw pack, is individually packaged to help protect the hardware during transit. A step-by-step user manual is provided to assist with the professional bracket-drilling installation process.

What You Get
1.One complimentary remake if your custom blinds arrive in the wrong size (too long, short, narrow, or wide) due to a measuring mistake.
2.Covers up to 3 pieces per residential order
3.Must report issues within 30 days of delivery
4.Extra remakes can be purchased separately

How to Use It
1.Auto‑enrolled – No sign‑up needed; every custom order includes this protection.
2.Check the fit – Confirm sizing within 30 days after delivery.
3.File a claim – Reach out via email, chat, or phone. Have ready:
  Order number
  Photos showing the measurement issue (window + blind)
  Quick response – We’ll review and confirm within 2 business days.

Not Covered
1.Windows that are out of square or uneven
2.Damage from incorrect installation
3.Window size changes after ordering
4.Deliberate measurement errors
5.Acts of nature
6.Dissatisfaction with color, style, or fabric

Why Shoppers Love It
1.DIY‑friendly: No more fear of ordering the wrong size
2.Completely free – Zero cost, zero fine print
3.Fast, human support when you need it

Questions?
📧 hello@incustom.com
📞 Mon–Sat 9am–10pm | Sun 10am–6pm (Your local time)

30-Day Return Window
Full refund for returns within 30 days of receipt (original shipping costs are non-refundable). Returns are accepted only for quality or damage issues — not for buyer-caused damage or misuse. Custom shades are non-returnable unless faulty; please confirm measurements before ordering.

24-Hour Order Cancellation
Cancel within 24 hours of placing your order via email for a full refund. No cancellations accepted after 24 hours.

Return Conditions
All returns must be arranged with customer service and authorized before shipping. Once authorized, please return the item in its original, undamaged packaging. Defects must be reported within 30 days of receipt to hello@incustom.com.

Shipping Fees
We cover return shipping costs for wrong or damaged items (buyer must provide photos). The buyer is responsible for return shipping in cases of color discrepancy, size changes, change of mind, incorrect order, or similar reasons.

Refund Timing
Refunds are processed within 2–3 business days after we receive and inspect the return, and are issued to the original payment method. Timing may vary depending on your payment platform.

Exchange Conditions
All exchanges must be arranged with customer service and authorized before processing. Once approved, we will arrange a replacement immediately. Defects must be reported within 30 days of receipt to hello@incustom.com. Exchanges are reviewed within 1–2 business days. The original item generally does not need to be returned unless requested.