The artificial ivy privacy fence enhances privacy while adding a natural green look to your outdoor or indoor space. Lifelike faux ivy leaves help block unwanted views without maintenance. Made from UV-resistant and weather-durable PE material, it is suitable for year-round outdoor use. Lightweight and flexible panels are easy to install with zip ties and can be trimmed or combined to fit fences, balconies, patios, and walls.

• 【Enhanced Privacy with Natural Look】：Dense faux ivy leaves create a realistic green wall that blocks unwanted views while adding natural beauty to fences, balconies, patios, and backyard spaces.
• 【UV Resistant & Weather Durable】：Made from high-quality PE leaves, this artificial ivy fence resists fading, rain, and sun exposure—perfect for long-term outdoor use in all seasons.
• 【Easy Installation, No Tools Needed】：Lightweight panels attach easily to fences, railings, or walls using zip ties or clips. Trim or combine panels freely to fit your space.
• 【Multiple Sizes for Flexible Coverage】：Available in 200 options to cover small balconies or larger fence sections. Combine multiple panels for wider areas.
• 【Perfect for Indoor & Outdoor Decor】：Ideal for gardens, backyards, apartments, weddings, and commercial spaces. Backed by UPGRADE customer support for worry-free purchase.

30-Day Return Window
Full refund for returns within 30 days of receipt (original shipping costs are non-refundable). Returns are accepted only for quality or damage issues — not for buyer-caused damage or misuse. Custom shades are non-returnable unless faulty; please confirm measurements before ordering.

24-Hour Order Cancellation
Cancel within 24 hours of placing your order via email for a full refund. No cancellations accepted after 24 hours.

Return Conditions
All returns must be arranged with customer service and authorized before shipping. Once authorized, please return the item in its original, undamaged packaging. Defects must be reported within 30 days of receipt to hello@incustom.com.

Shipping Fees
We cover return shipping costs for wrong or damaged items (buyer must provide photos). The buyer is responsible for return shipping in cases of color discrepancy, size changes, change of mind, incorrect order, or similar reasons.

Refund Timing
Refunds are processed within 2–3 business days after we receive and inspect the return, and are issued to the original payment method. Timing may vary depending on your payment platform.

Exchange Conditions
All exchanges must be arranged with customer service and authorized before processing. Once approved, we will arrange a replacement immediately. Defects must be reported within 30 days of receipt to hello@incustom.com. Exchanges are reviewed within 1–2 business days. The original item generally does not need to be returned unless requested.