inCustom custom-sized Roman shades provide soft light filtering and gentle UV protection for a bright, comfortable indoor space. Designed for standard inside or outside mounting, the set includes all mounting hardware for stable, reliable daily use. Transform any room with effortless, elegant style.

[Custom Size] These window shades are custom-made to your window—you just need to provide your exact window frame measurements. For inside mount (≥3.15” depth), we automatically trim 0.39” from the width for a perfect fit. For outside mount recommends +3.94in width/height to avoid light gaps.

[Versatile Style] Designed for versatility, roman blinds seamlessly enhance bedrooms, living rooms, kitchens, and offices. A complete window treatment where utility, style, and quality meet. Its timeless pleated design adds a polished finish to any interior style.

[Easy Maintenance] These window blinds are designed for easy daily care and long-lasting use. The classic pleated structure keeps a neat appearance with minimal upkeep. After installation, the folds will relax naturally for a perfect look. Contact us if you have any questions.

[Soft Light Filtering] These light filtering roman shades gently diffuse harsh sunlight and filter 40% of brightness, keeping rooms bright and comfortable while blocking harmful UV rays. They offer ideal privacy and a cozy atmosphere—perfect for living rooms, offices, kitchens and dining areas.

[Premium Fabric] This fabric roman shade delivers a clean, tailored appearance with its premium 100% polyester material. The fabric is designed to hold its shape beautifully, offering a structured look that adds refined elegance and remains wrinkle-resistant for a polished finish every day.

What You Get
1.One complimentary remake if your custom blinds arrive in the wrong size (too long, short, narrow, or wide) due to a measuring mistake.
2.Covers up to 3 pieces per residential order
3.Must report issues within 30 days of delivery
4.Extra remakes can be purchased separately

How to Use It
1.Auto‑enrolled – No sign‑up needed; every custom order includes this protection.
2.Check the fit – Confirm sizing within 30 days after delivery.
3.File a claim – Reach out via email, chat, or phone. Have ready:
  Order number
  Photos showing the measurement issue (window + blind)
  Quick response – We’ll review and confirm within 2 business days.

Not Covered
1.Windows that are out of square or uneven
2.Damage from incorrect installation
3.Window size changes after ordering
4.Deliberate measurement errors
5.Acts of nature
6.Dissatisfaction with color, style, or fabric

Why Shoppers Love It
1.DIY‑friendly: No more fear of ordering the wrong size
2.Completely free – Zero cost, zero fine print
3.Fast, human support when you need it

Questions?
📧 hello@incustom.com
📞 Mon–Sat 9am–10pm | Sun 10am–6pm (Your local time)

30-Day Return Window
Full refund for returns within 30 days of receipt (original shipping costs are non-refundable). Returns are accepted only for quality or damage issues — not for buyer-caused damage or misuse. Custom shades are non-returnable unless faulty; please confirm measurements before ordering.

24-Hour Order Cancellation
Cancel within 24 hours of placing your order via email for a full refund. No cancellations accepted after 24 hours.

Return Conditions
All returns must be arranged with customer service and authorized before shipping. Once authorized, please return the item in its original, undamaged packaging. Defects must be reported within 30 days of receipt to hello@incustom.com.

Shipping Fees
We cover return shipping costs for wrong or damaged items (buyer must provide photos). The buyer is responsible for return shipping in cases of color discrepancy, size changes, change of mind, incorrect order, or similar reasons.

Refund Timing
Refunds are processed within 2–3 business days after we receive and inspect the return, and are issued to the original payment method. Timing may vary depending on your payment platform.

Exchange Conditions
All exchanges must be arranged with customer service and authorized before processing. Once approved, we will arrange a replacement immediately. Defects must be reported within 30 days of receipt to hello@incustom.com. Exchanges are reviewed within 1–2 business days. The original item generally does not need to be returned unless requested.