inCustom cordless light filtering roman shades offer UV protection, thermal insulation, and dependable daytime privacy, with customizable sizing and dual inside/outside mounting options to bring refined elegance and reliable everyday functionality to bedrooms, living rooms, kitchens, and office spaces.

• Soft Light Filtering & UV Protection: Our roman shades gently diffuse harsh sunlight and eliminate glare, filling your space with soft, natural light while effectively blocking harmful UV rays. This shields your furniture, hardwood floors, artwork, and decor from sun fading, all while preserving a bright, airy feel in your home without full blackout
• Cordless Design: The innovative cordless lift system offers a clean, tangle-free look and prioritizes safety for children and pets. Say goodbye to potential hazards—simply push up or pull down the shade with your hands to adjust to your desired height, with a smooth mechanism that stays securely in place. Our products are safe and suitable for children., these shades are both functional and family-friendly
• Thermal Insulation: Our roman shades use quality thermal-insulating fabric to help balance indoor temperature fluctuations, helping block excess summer sun glare and heat, while reducing winter heat escape through windows, for a more pleasant living space all year
• Versatile Home Decor Aesthetic: Our roman shades boast a timeless, sleek design that complements most home decor styles, elevating the look of any room while adding a warm, polished finish to your window spaces
• Custom Sizing Options Available: We offer custom sizing for our roman shades, with products manufactured based on the window dimensions you submit. This allows you to select a size that best suits your window frame, with room for minor adjustments during installation to suit your setup

What You Get
1.One complimentary remake if your custom blinds arrive in the wrong size (too long, short, narrow, or wide) due to a measuring mistake.
2.Covers up to 3 pieces per residential order
3.Must report issues within 30 days of delivery
4.Extra remakes can be purchased separately

How to Use It
1.Auto‑enrolled – No sign‑up needed; every custom order includes this protection.
2.Check the fit – Confirm sizing within 30 days after delivery.
3.File a claim – Reach out via email, chat, or phone. Have ready:
  Order number
  Photos showing the measurement issue (window + blind)
  Quick response – We’ll review and confirm within 2 business days.

Not Covered
1.Windows that are out of square or uneven
2.Damage from incorrect installation
3.Window size changes after ordering
4.Deliberate measurement errors
5.Acts of nature
6.Dissatisfaction with color, style, or fabric

Why Shoppers Love It
1.DIY‑friendly: No more fear of ordering the wrong size
2.Completely free – Zero cost, zero fine print
3.Fast, human support when you need it

Questions?
📧 hello@incustom.com
📞 Mon–Sat 9am–10pm | Sun 10am–6pm (Your local time)

30-Day Return Window
Full refund for returns within 30 days of receipt (original shipping costs are non-refundable). Returns are accepted only for quality or damage issues — not for buyer-caused damage or misuse. Custom shades are non-returnable unless faulty; please confirm measurements before ordering.

24-Hour Order Cancellation
Cancel within 24 hours of placing your order via email for a full refund. No cancellations accepted after 24 hours.

Return Conditions
All returns must be arranged with customer service and authorized before shipping. Once authorized, please return the item in its original, undamaged packaging. Defects must be reported within 30 days of receipt to hello@incustom.com.

Shipping Fees
We cover return shipping costs for wrong or damaged items (buyer must provide photos). The buyer is responsible for return shipping in cases of color discrepancy, size changes, change of mind, incorrect order, or similar reasons.

Refund Timing
Refunds are processed within 2–3 business days after we receive and inspect the return, and are issued to the original payment method. Timing may vary depending on your payment platform.

Exchange Conditions
All exchanges must be arranged with customer service and authorized before processing. Once approved, we will arrange a replacement immediately. Defects must be reported within 30 days of receipt to hello@incustom.com. Exchanges are reviewed within 1–2 business days. The original item generally does not need to be returned unless requested.