inCustom cordless light filtering roman shades are well-crafted window blinds featuring UV protection and gentle light-diffusing performance. Made from durable quality fabric, these shades offer great shape retention and wrinkle resistance, with long-lasting color that resists fading. Simply share your precise window frame measurements, and we will create a tailored fit ideal for both inside and outside mounting.

• Thermal Insulation & UV Protection: The fabric has a certain thermal insulation effect, helping to balance indoor temperature and reduce unnecessary energy consumption. It can also block most harmful UV rays, effectively slowing down furniture fading and aging caused by long-term sunlight exposure
• Multiple Color Options: Our light filtering roman shades come in a variety of classic and stylish colors for you to choose from, suitable for different home and office decoration styles. You can freely pick the ideal color to match your furniture, wall colors and overall interior design, making your whole space more coordinated and personalized
• Custom Fit: These roman shades can be inCsutom customized in size to fit your exact window dimensions, ensuring a perfect and neat installation. They are suitable for most standard windows in homes, offices, bedrooms and living areas, bringing you a tailored and coordinated window decoration effect.
• Safe Cordless Design: These roman shades are designed with a safe cordless system, with no loose,  making the whole window area look tidier. The cordless structure is simple to operate for daily use, and it effectively reduces potential safety risks and creates a safer environment for families with young children and pets.
• Soft Light Filtering: Made of high-quality soft light-filtering fabric, these roman shades gently soften and evenly diffuse natural sunlight into your room, avoiding harsh direct glare while keeping the interior bright and well-lit. They do not block all light, allowing you to enjoy comfortable natural daylight without excessive brightness

What You Get
1.One complimentary remake if your custom blinds arrive in the wrong size (too long, short, narrow, or wide) due to a measuring mistake.
2.Covers up to 3 pieces per residential order
3.Must report issues within 30 days of delivery
4.Extra remakes can be purchased separately

How to Use It
1.Auto‑enrolled – No sign‑up needed; every custom order includes this protection.
2.Check the fit – Confirm sizing within 30 days after delivery.
3.File a claim – Reach out via email, chat, or phone. Have ready:
  Order number
  Photos showing the measurement issue (window + blind)
  Quick response – We’ll review and confirm within 2 business days.

Not Covered
1.Windows that are out of square or uneven
2.Damage from incorrect installation
3.Window size changes after ordering
4.Deliberate measurement errors
5.Acts of nature
6.Dissatisfaction with color, style, or fabric

Why Shoppers Love It
1.DIY‑friendly: No more fear of ordering the wrong size
2.Completely free – Zero cost, zero fine print
3.Fast, human support when you need it

Questions?
📧 hello@incustom.com
📞 Mon–Sat 9am–10pm | Sun 10am–6pm (Your local time)

30-Day Return Window
Full refund for returns within 30 days of receipt (original shipping costs are non-refundable). Returns are accepted only for quality or damage issues — not for buyer-caused damage or misuse. Custom shades are non-returnable unless faulty; please confirm measurements before ordering.

24-Hour Order Cancellation
Cancel within 24 hours of placing your order via email for a full refund. No cancellations accepted after 24 hours.

Return Conditions
All returns must be arranged with customer service and authorized before shipping. Once authorized, please return the item in its original, undamaged packaging. Defects must be reported within 30 days of receipt to hello@incustom.com.

Shipping Fees
We cover return shipping costs for wrong or damaged items (buyer must provide photos). The buyer is responsible for return shipping in cases of color discrepancy, size changes, change of mind, incorrect order, or similar reasons.

Refund Timing
Refunds are processed within 2–3 business days after we receive and inspect the return, and are issued to the original payment method. Timing may vary depending on your payment platform.

Exchange Conditions
All exchanges must be arranged with customer service and authorized before processing. Once approved, we will arrange a replacement immediately. Defects must be reported within 30 days of receipt to hello@incustom.com. Exchanges are reviewed within 1–2 business days. The original item generally does not need to be returned unless requested.