inCustom top down bottom up roman shades are made of high-quality natural linen fabric, featuring an elegant stripe design for enhanced aesthetic appeal. It supports customization of size, valance, semi-blackout and full-blackout lining. With dual-way adjustment, it achieves flexible light control and ideal privacy.

[No-Drill Installation] This top down bottom up roman shade features a tool-free, no-drill design that mounts securely without damaging window frames. The tension-mounted or adhesive bracket system allows for quick setup and removal, making it ideal for renters, bathrooms, and kitchens where drilling is not allowed. Enjoy full functionality (dual-way adjustment) with zero hassle.

[Flexible Light Control] This top down bottom up roman shade supports dual-way adjustment from both the top and bottom, letting you balance natural light and privacy freely. It creates a comfortable indoor atmosphere while meeting different daily needs for bedrooms, living rooms and kitchens.

[Premium Linen Material]Made from high-quality natural linen fabric, this roman blind offers soft texture, excellent durability and elegant appearance. It can be equipped with semi-blackout or full-blackout lining as needed, providing ideal shading effects while enhancing thermal insulation for year-round comfort.

[Customized Perfect Fit]Simply provide your exact window frame measurements, and we offer customized size, valance and shading options. For inside mount (≥3.15in depth), we automatically trim 0.39in from the width for a snug fit; outside mount is customized for full coverage with no light gaps.

[Smooth & Stable Operation]The roman shade features a smooth and stable lifting system for easy adjustment. It stays firmly at any desired position to maintain consistent light and privacy, bringing convenient and quiet using experience for daily home life.

[Easy Care & Versatile Style]This linen roman shade is easy to maintain for long-term use. With an elegant stripe design, it looks more beautiful and stylish, matching various interior decorations perfectly and making it a practical and attractive window treatment for all indoor spaces at home.

What You Get
1.One complimentary remake if your custom blinds arrive in the wrong size (too long, short, narrow, or wide) due to a measuring mistake.
2.Covers up to 3 pieces per residential order
3.Must report issues within 30 days of delivery
4.Extra remakes can be purchased separately

How to Use It
1.Auto‑enrolled – No sign‑up needed; every custom order includes this protection.
2.Check the fit – Confirm sizing within 30 days after delivery.
3.File a claim – Reach out via email, chat, or phone. Have ready:
  Order number
  Photos showing the measurement issue (window + blind)
  Quick response – We’ll review and confirm within 2 business days.

Not Covered
1.Windows that are out of square or uneven
2.Damage from incorrect installation
3.Window size changes after ordering
4.Deliberate measurement errors
5.Acts of nature
6.Dissatisfaction with color, style, or fabric

Why Shoppers Love It
1.DIY‑friendly: No more fear of ordering the wrong size
2.Completely free – Zero cost, zero fine print
3.Fast, human support when you need it

Questions?
📧 hello@incustom.com
📞 Mon–Sat 9am–10pm | Sun 10am–6pm (Your local time)

30-Day Return Window
Full refund for returns within 30 days of receipt (original shipping costs are non-refundable). Returns are accepted only for quality or damage issues — not for buyer-caused damage or misuse. Custom shades are non-returnable unless faulty; please confirm measurements before ordering.

24-Hour Order Cancellation
Cancel within 24 hours of placing your order via email for a full refund. No cancellations accepted after 24 hours.

Return Conditions
All returns must be arranged with customer service and authorized before shipping. Once authorized, please return the item in its original, undamaged packaging. Defects must be reported within 30 days of receipt to hello@incustom.com.

Shipping Fees
We cover return shipping costs for wrong or damaged items (buyer must provide photos). The buyer is responsible for return shipping in cases of color discrepancy, size changes, change of mind, incorrect order, or similar reasons.

Refund Timing
Refunds are processed within 2–3 business days after we receive and inspect the return, and are issued to the original payment method. Timing may vary depending on your payment platform.

Exchange Conditions
All exchanges must be arranged with customer service and authorized before processing. Once approved, we will arrange a replacement immediately. Defects must be reported within 30 days of receipt to hello@incustom.com. Exchanges are reviewed within 1–2 business days. The original item generally does not need to be returned unless requested.