1. Elegant Design & Color-Matched Tracks
Our TDBU cellular shades feature sturdy aluminum top and bottom tracks with a smooth, baked-on finish. The color perfectly matches the shade fabric for a seamless and harmonious look in any room.

2. Versatile Top Down Bottom Up Control
Redefine light control with our innovative cordless TDBU design. Easily raise the bottom or lower the top to achieve the perfect balance of natural light and privacy in any part of your window, all with a simple, smooth hand-pull.

3. 100% Cordless & Quiet-Safe for Kids and Pets
The completely cordless design eliminates entanglement risks, creating a child-safe and pet-safe home. Enjoy quiet, effortless operation that glides smoothly without the noise of traditional cords.

4. Eco-Friendly, Non-Toxic & Durable Fabric
Made from premium hydro-entangled non-woven fabric that is durable, resistant to tearing and deformation. This eco-friendly material is completely non-toxic and non-irritating, ensuring a safe and healthy environment for your family.

5. Energy-Saving Honeycomb Structure
Inspired by nature's beehive, the hexagonal cells create insulating air pockets that provide excellent thermal insulation and noise reduction. The built-in aluminum film effectively blocks harmful UV rays, helping to maintain a comfortable indoor temperature year-round.

6. Min Inside-Mount Depth: 1 3/16"

What You Get
1.One complimentary remake if your custom blinds arrive in the wrong size (too long, short, narrow, or wide) due to a measuring mistake.
2.Covers up to 3 pieces per residential order
3.Must report issues within 30 days of delivery
4.Extra remakes can be purchased separately

How to Use It
1.Auto‑enrolled – No sign‑up needed; every custom order includes this protection.
2.Check the fit – Confirm sizing within 30 days after delivery.
3.File a claim – Reach out via email, chat, or phone. Have ready:
   Order number
   Photos showing the measurement issue (window + blind)
   Quick response – We’ll review and confirm within 2 business days.

Not Covered
1.Windows that are out of square or uneven
2.Damage from incorrect installation
3.Window size changes after ordering
4.Deliberate measurement errors
5.Acts of nature
6.Dissatisfaction with color, style, or fabric

Why Shoppers Love It
1.DIY‑friendly: No more fear of ordering the wrong size
2.Completely free – Zero cost, zero fine print
3.Fast, human support when you need it

Questions?
📧 hello@incustom.com
📞 Mon–Sat 9am–10pm | Sun 10am–6pm (Your local time)