inCustom custom top down bottom up roman shades are made of high-quality natural linen, supporting customized size, valance, semi-blackout and full-blackout lining. The dual-way adjustment design brings exceptional light control and privacy, while UV protection and thermal insulation enhance daily comfort.

[No-Drill Installation] This top down bottom up roman shade features a tool-free, no-drill design that mounts securely without damaging window frames. The tension-mounted or adhesive bracket system allows for quick setup and removal, making it ideal for renters, bathrooms, and kitchens where drilling is not allowed. Enjoy full functionality (dual-way adjustment) with zero hassle.

[Flexible Light & Privacy]This top down bottom up roman shade allows smooth dual-direction adjustment, letting you balance natural daylight and privacy with ease. It creates a comfortable, cozy atmosphere ideal for any living space.

[Natural Premium Linen]Made from high-quality natural linen fabric, this roman blind offers soft texture, elegant appearance and long-lasting durability. Customizable semi-blackout or full-blackout lining meets all your shading needs.

[Custom Fit]Simply provide your exact window frame measurements for a tailored fit. For inside mount (≥3.15in depth), we automatically reduce width by 0.39in; outside mount is customized for full coverage with no light gaps.

[UV Block & Thermal Insulation]This linen roman shade effectively blocks harmful UV rays to protect furniture from fading, while providing reliable thermal insulation to keep rooms comfortable all year long.

[Easy Care]With a classic, versatile design, this linen roman shade blends beautifully with any home decor. It is easy to maintain and built to last, making it a stylish and practical window solution for every room.

What You Get
1.One complimentary remake if your custom blinds arrive in the wrong size (too long, short, narrow, or wide) due to a measuring mistake.
2.Covers up to 3 pieces per residential order
3.Must report issues within 30 days of delivery
4.Extra remakes can be purchased separately

How to Use It
1.Auto‑enrolled – No sign‑up needed; every custom order includes this protection.
2.Check the fit – Confirm sizing within 30 days after delivery.
3.File a claim – Reach out via email, chat, or phone. Have ready:
  Order number
  Photos showing the measurement issue (window + blind)
  Quick response – We’ll review and confirm within 2 business days.

Not Covered
1.Windows that are out of square or uneven
2.Damage from incorrect installation
3.Window size changes after ordering
4.Deliberate measurement errors
5.Acts of nature
6.Dissatisfaction with color, style, or fabric

Why Shoppers Love It
1.DIY‑friendly: No more fear of ordering the wrong size
2.Completely free – Zero cost, zero fine print
3.Fast, human support when you need it

Questions?
📧 hello@incustom.com
📞 Mon–Sat 9am–10pm | Sun 10am–6pm (Your local time)

30-Day Return Window
Full refund for returns within 30 days of receipt (original shipping costs are non-refundable). Returns are accepted only for quality or damage issues — not for buyer-caused damage or misuse. Custom shades are non-returnable unless faulty; please confirm measurements before ordering.

24-Hour Order Cancellation
Cancel within 24 hours of placing your order via email for a full refund. No cancellations accepted after 24 hours.

Return Conditions
All returns must be arranged with customer service and authorized before shipping. Once authorized, please return the item in its original, undamaged packaging. Defects must be reported within 30 days of receipt to hello@incustom.com.

Shipping Fees
We cover return shipping costs for wrong or damaged items (buyer must provide photos). The buyer is responsible for return shipping in cases of color discrepancy, size changes, change of mind, incorrect order, or similar reasons.

Refund Timing
Refunds are processed within 2–3 business days after we receive and inspect the return, and are issued to the original payment method. Timing may vary depending on your payment platform.

Exchange Conditions
All exchanges must be arranged with customer service and authorized before processing. Once approved, we will arrange a replacement immediately. Defects must be reported within 30 days of receipt to hello@incustom.com. Exchanges are reviewed within 1–2 business days. The original item generally does not need to be returned unless requested.