Cable-Reinforced Triangle Sun Shade Sail Kit

About this item

• Super Heavy Duty Commercial Grade Design: Crafted from 280 GSM permeable extra heavy-duty fabric and reinforced with stainless steel mounting rings, KANAGAWA patented design integrates cable wires into the edges. This ensures all pulling strength is directed to the cable wires, enhancing both durability and appearance, making it ideal for commercial and residential use

• 100% Virgin HDPE Material with UV Protection: Made from 100% virgin (non-recycled) HDPE material, our shade sail is UV stabilized and has passed 25,000 hours of laboratory UV testing. It is proven to be 80% more durable under sun exposure compared to recycled HDPE. The UV stabilized compound prevents drying, tearing, and fading, significantly extending the lifespan of the shade sail·

• Effective UV Blockage and Breathable Fabric: Blocks up to 98% of harmful UV rays, effectively reducing temperatures in shaded areas by up to 15 degrees. The breathable fabric allows water and air to pass through freely, preventing pooling during rainy days, making it perfect for patios, swimming pools, balconies, and carports with no maintenance required

• Easy Installation Guide: Installation requires hardware kits (sold included). Each D-ring needs a cable rope (avoid using nylon ropes as they break easily). For optimal performance and appearance, use high-quality hardware kits and cables to connect the D-rings to poles, trees, or walls. Detailed installation instructions ensure a hassle free setup

• Accurate Measurement: Measurements are taken from D-ring to D-ring. Leave 0.5 to 1.5 feet of space for the hardware kit. Curved edges ensure a tight fit, preventing sagging. We offer custom sizes to fit your specific needs. Enjoy peace of mind with our product's extended durability, designed to withstand normal weather conditions and usage. Your 100% satisfaction is our top priority

30-Day Return Window
Full refund for returns within 30 days of receipt (original shipping costs are non-refundable). Returns are accepted only for quality or damage issues — not for buyer-caused damage or misuse. Custom shades are non-returnable unless faulty; please confirm measurements before ordering.

24-Hour Order Cancellation
Cancel within 24 hours of placing your order via email for a full refund. No cancellations accepted after 24 hours.

Return Conditions
All returns must be arranged with customer service and authorized before shipping. Once authorized, please return the item in its original, undamaged packaging. Defects must be reported within 30 days of receipt to hello@incustom.com.

Shipping Fees
We cover return shipping costs for wrong or damaged items (buyer must provide photos). The buyer is responsible for return shipping in cases of color discrepancy, size changes, change of mind, incorrect order, or similar reasons.

Refund Timing
Refunds are processed within 2–3 business days after we receive and inspect the return, and are issued to the original payment method. Timing may vary depending on your payment platform.

Exchange Conditions
All exchanges must be arranged with customer service and authorized before processing. Once approved, we will arrange a replacement immediately. Defects must be reported within 30 days of receipt to hello@incustom.com. Exchanges are reviewed within 1–2 business days. The original item generally does not need to be returned unless requested.